Duke Energy Florida reports that its self-healing technology has played a significant role in reducing power outages for customers across the state. The company says that since January 2024, this technology has helped avoid more than 950,000 extended outages and saved nearly 6.3 million hours of outage time for customers.
Self-healing technology is designed to automatically detect outages and reroute power to other lines, allowing service to be restored quickly, often in less than a minute. This system works both during regular operations and in severe weather events such as hurricanes.
Currently, about 80% of Duke Energy Florida customers benefit from this technology. In Pinellas County, the coverage reaches approximately 90%, while Orange County sees about 80% and Polk County around 60%.
During the 2024 hurricane season, self-healing technology saved roughly 3.3 million hours of outages during Hurricane Milton, about 1.8 million hours during Hurricane Helene, and approximately 208,000 hours during Hurricane Debby.
“Self-healing technology is a powerful tool that helps keep the lights on for Duke Energy Florida customers,” said Melissa Seixas, Duke Energy Florida state president. “We understand how important reliable power is for our customers, their families and their businesses – they plan their lives by it – so we will continue focusing on strengthening and expanding self-healing technology throughout our 35-county service territory as we enter the second half of hurricane season and beyond.”
Duke Energy Florida serves two million residential, commercial, and industrial customers over a service area covering 13,000 square miles in Florida. Its parent company, Duke Energy (NYSE: DUK), is one of the largest energy holding companies in the United States with electric utilities serving more than eight million customers across several states.
The company continues to invest in upgrades to its electric grid and generation sources as part of an ongoing transition toward cleaner energy production.
More information can be found at duke-energy.com and through the Duke Energy News Center.
